Joining Us – Your home, your choice

Admission

Prior to admission, each new service user is encouraged to visit the home to satisfy themselves that the ambience is to their liking.

Our Home Manager will also wish to discuss the personal preferences of each prospective service user and the particular care needs you may have. This is essential to confirm that we are able to provide the correct environment for each individual.

Care Planning

We prepare a personal care plan for each resident, which is regularly reviewed to make sure your needs are met.

Choice

As far as possible we encourage you to decide how you wish to live during your stay with us. You choose when you get up, when you do to bed, which activities you wish to join in with, what and where you prefer to eat.

General Practitioners

GPs from local practices visit the home on a regular basis or by appointment. Service users’ may choose to retain their own family GP, alternatively we can make the necessary introduction to a new practice.

Privacy and Respect

We will treat you with privacy, respect and as an individual at all times. We will address you by the name you wish to be addressed by and we will always knock before entering your room. We will respect your right to spend time alone and undisturbed if you wish and we will treat you in a civilized manner at all times.